SmartHub Registration Guide
We’ve Made Managing Billing Easier!
Quality Cablevision is migrating our customers to use our parent company NPTech’s billing system. Upgrading to SmartHub brings you a simpler, smarter way to manage your account.
What to Know?
- NPTech’s branding is now on your bills and billing system.
- You were assigned a new account number, that was mailed to you.
What to Do!
- Please register your SmartHub account today with your new account number.
- Please utilize Paperless Billing.
- We encourage you to set up Auto Pay with your bank account.
Important!
- Checks are now payable to NPTech.
- If you previously had Auto Pay, please set up this feature under Billing & Payments.
Please call NPTech at 574.831.2176 for any billing questions.
Log In
- Select SmartHub button to visit our billing website
- At bottom of page, select “Sign up to access…”
Enter Acct. Info.
- New account number
- Last Name or Business
- Email Address
- Confirm Email Address
- Enter Zip Code
- Check the “I’m not a robot”
- Select Submit Button
Confirmation Email
- A confirmation email has been sent to the email address provided
- Select the Verify Account button, the link will take you to the Create Password page
Enter:
- Enter Zip Code
Create Password
- Enter Password
- Confirm Password
- You will receive a “Login Credentials changed” email
Paperless Billing
- You will be prompted for Paperless Billing. We encourage all customers to utilize this feature.
Security Phrase
- Please read this screen and create a Security Phrase.
- FYI: QC/NPTech will not have access to your security phrase.
Congratulations!
You have now completed registration process, and you will see your dashboard.
We encourage all customers to sign up for the Auto Pay Program utilizing their Bank Account information.